Shipping

Shipping Policy

  • Bixbee ships All orders from our Chicago, IL fulfillment warehouse. 
  • All orders are processed between 9am and 3pm CST. Weekends and holidays are excluded.
  • Most orders ship within 24-48 hours.
  • Carrier does not pick up or deliver packages on weekends or holidays.
  • Items ordered together may ship separately.
  • Personalized orders may take up to 10 additional business days to ship

Order Verification

  • For your protection, all suspect orders are subject to verification.
  • Suspect orders will be held until verified.
  • PayPal and Amazon Pay orders are an exception to verification.

Shipping Transit Times

All estimates exclude weekends & holidays. Please allow 24 to 48 hours processing time before your order enters the mail stream.

Please note: A business day does not include Saturdays, Sundays or holidays.

Example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.

Shipping prices, methods, policies, times and availability are not guaranteed and are subject to change at any time without notice.

  • Free Shipping: 1 - 7 Business Days 
  • USPS First Class: 1 - 3 Business Days
  • USPS Priority Mail: 1 - 3 Business Days
  • UPS Ground: 1 - 5 Business Days
  • UPS 3 Day Select: 1 - 3 Business Days
  • UPS 2 Day Air: 1 - 2 Business Days
  • UPS Next Day Air: 1 Business Day

Calculating Shipping Costs

  • Place the items you wish to order in your Shopping Cart.
  • Enter the shipping address zip code in the Shipping Options section.
  • Once shipping method is selected, your cart will update with your order subtotal.

Ground Shipping Transit Times

  • Bixbee suggests the use of UPS services as the most reliable/cost efficient delivery method. 
  • Please note that all shipments to PO/APO Boxes will be shipped USPS (Delivery times may vary depending on location)

Delivery Address Change Request

In the event a shipping address needs to be changed after your order has been placed, a $14 "Deliver to Another Address" fee will incur. If you have received an exception notification from UPS/FedEx, contact them directly at 1-800-742-5877(UPS) or 1-800-463-3339(FedEx) to have the address changed free of charge.