Bixbee® products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, even after extended use, we will repair the product, without charge, or replace it, at our discretion. In some cases, we may offer you Bixbee store credit in exchange.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.

For additional warranty information, please email us at


To submit a claim, please complete our Warranty Claim Form. It will then be evaluated and you will receive an email confirmation whether your item is covered.

  • Please include your name, address, email, and phone number (including area code) with the item, along with a description of the problem. Please fill out the warranty return form and include a copy when you ship the product to be repaired


Bixbee warranties only apply to products purchased from authorized dealers.

This warranty does not cover products purchased on Bixbee® Clearance. Clearance items may be discontinued, and/or slightly blemished and offered at significant discounts therefore are not eligible for warranty coverage.

This warranty does not cover Bixbee® accessories or apparel.